Our mission
That every patient receives the benefits they are entitled to, with clear information and constant support until the process is complete.
How we work
At the medical center
We serve you in person, coordinated with the medical and administrative staff, to resolve authorizations, coverage and applications in the same place where you receive care.
Remotely
By phone or video call, with secure document delivery, for those who cannot travel or prefer to handle their case from home.
What defines us
Clarity
We explain every option and every cost in plain language, in Spanish or English.
Respect
We treat your information and your situation with confidentiality and without judgment.
Persistence
A case does not end when it is filed. We follow up until there is an answer.
Contact
Not sure where to start? Start with a call.
We listen, review your situation and tell you clearly what your options are.
Office hours
Monday–Friday: 9:00 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.